The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I wish there were more businesses like yours
Just a quick note to thank you for your service.
I ordered an Asko washing machine about a fortnight ago. It was not in the warehouse so I was told it would be Thursday week for delivery to Leura. The professionalism of the fellows I spoke to on the phone and the courteous, prompt and efficient service of the fellows who delivered and installed the machine was exemplary. I wish there were more businesses like yours.
Once again, thank you. Graeme,
One very happy customer
Pleasantly surprised with the ease and speed of my purchase, both online and in real time. I placed my order online and within ONE day had my brand new freezer in my home! Although the delivery guys were quite late, they consistently rang and kept me up to date with their whereabouts, and upon arrival explained themselves thoroughly and nicely (had a few unfortunate mis-haps!). Customer service is definitely a high priority with these guys and it was totally refreshing! One very happy customer here, so glad I found these guys! TJ, Bellbird Park, QLD
You & your team have impressed me so much again
Thanks heaps for your help. You & your team have impressed me so much
again(repeat customer-no surprise there) that I'm now starting to sound like one
of those infomercials to my friends because I'm bragging so much :) Lyndal, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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