The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We really appreciate your prompt service
Our dehumidifier arrived this morning. We really appreciate your prompt service & can't praise your customer service highly enough. We have told our friends about you & given them your web site address so I am sure you will have a few more orders from the Eungella area. By the way, it is raining & raining here with no site of sunshine in the near future. Mildew is a real problem. So far, so good, with our dehumidifier. Darryly, Eungella, QLD
Having such a long way to come from Sydney to Mackay
I was expecting my fridge to be delivered tomorrow (Wed. 4/3/09) and it arrived a day early. Having such a long way to come from Sydney to Mackay (10hrs nth. of Brisbane) I was really impressed. The fridge is great. Thanks a lot, I have passed on your email address to friends at work. It's so good to have such service. Averyal,
Excellence in customer service
Appliances Online did what they said they would do! (This can be a challenge for some companies, in my experience.) They would ring prior, which they did. They gave me a 'window of time' for delivery, which occurred. They would provide excellence in customer service, which was provided. I have been very impressed. Glenda, Montmorency, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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