The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Amazing from start to finish
Good Morning,
My name is Carmel Lowry, I have just received my delivery of my washing machine.
I just wanted to thank you for your great service, it was amazing from start to finish, less than 24 hours I am half way through my first wash. This is the second time I have used your company and will not hesitate to spread the word around. Your company could teach other companies the true meaning of the quote"great service". From the gentleman on the phone to the two young lads that delivered and installed the machine.
If the machine gives me the same service that I have seen so far, I will be one happy lady.
Will be using you again for sure, have a great day!!!!! Carmel Lowry , Burns Beach Perth
The prices were incredible
I understand why **** is complaining. He cannot possibly compete
with someone like Appliance Online. Your website was easy to navigate
and provided all relevant specifications for products, as well as
detailed photos. The prices were incredible, and the delivery staff
arrived on time and were very courteous and efficient. It was LESS THAN
24 hrs from placing my order to having my new dryer unpacked and the old
one removed. And I get all this knowing that I am still supporting an
Australian company. Craig, Malvern, VIC
Marvellous experience
Easy to navigate the website. Very competitive pricing. Got the impression that the company was reliable, professional and safe to do business with from the largely positive reviews from your clients. I was very impressed with how painless the delivery was. Delivering the appliance, unpacking it then removing the packaging and the old machine was a novel experience. Amazing how annoying it is to deal with disposing of the packaging and the old machine and your organisation made it completely painless. Marvellous experience. Thanks. Will definitely recommend your services to all of my friends. Jean- Pierre, Indooroopilly, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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