The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery guys who did a wonderful job installing and removing
I wanted to let you know that the end-to-end purchase and delivery/installation customer experience with Appliances Online has been exceptional. I will be recommending your organisation to all of my colleagues and friends. Special thank you to the delivery guys who did a wonderful job installing and removing my old washing machine. They were incredibly professional, timely and assisted me with all my questions. A job well done! Appliances Online Customer,
I will definitely look to you in the future for any appliance needs.
Hi, I ordered a Blanco upright stove/oven from you on Sunday 22/3/09. I took delivery of it today just three days later and I have to let you know I am extremely impressed and happy with the wonderful service you have provided. I have received phone calls updating me on the status of the order and confirming it will arrive as requested. This certainly makes a change to the recent poor service I have received from other retailers. Thank you once again for the great service, great product and not to mention, great price. I will definitely look to you in the future for any appliance needs. Kind regards, Debbie Debbie,
COMPLIMENTS to your company and staff
I just wanted to say a big THANK YOU to your staff for delivering my fridge EARLY. They were so friendly, polite and helpful. They took away my old fridge and set up my new fridge for me, which made things so easy for me. The fridge is fantastic and I just wanted to send big COMPLIMENTS to your company and staff, who did a fantastic job. All the best and many thanks. Samantha, Randwick, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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