The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The online order process is seamless
Just a quick note to commend you guys for great customer service. This is the second time I have purchased from Appliances Online. Your prices have been lower than local retail stores on both occasions, delivery free, and stock available (and if not sourced quickly). The online order process is seamless and most importantly your delivery drivers are always very accommodating.
Well done guys - keep up the good work!
Nick, Manning, WA
24 hours from the time I placed my order online to my front door delivery
Thank you for the excellent and efficient service you have provided. 24 hours from the time I placed my order online to my front door delivery! ... simply amazing. I will definitely recommend your excellent service to all my friends and work colleagues. I am so impressed with your amazing customer service. Thank you so much Julie,
You delivered when promised, no fuss, no bother
You do what you say you are going to do. I compliment your efficiency - I bought a fridge that I wanted, you delivered when promised, no fuss, no bother...I'll be back. Alex,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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