The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
High level of customer service
I would like to take this opportunity to thank Appliances on line for their high level of customer service. I
had a dishwasher delivered this morning on time as promised. The two
delivery guys were prompt, friendly and extremely polite. This was my
first purchase from your company and I would have not hesitation in
recommending you to any future clients, family or friends looking to
purchase an appliance. The fact that it was delivered free of charge and
the driver took away the old machine was an absolute bonus. Keep up the good work. Carol, Melbourne, VIC
Cheapest we could find
Thanks for such a great service. Delivery was prompt and exactly on the date we requested which made it so convenient for our tenants who asked for a specific date of delivery. They commented on how professional and pleasant the delivery and installation people were and are also very happy with their brand new stove. The price was the cheapest we could find so that was a big factor in our making our choice, but also the previous good reviews. Will definitely use appliances online again. Minh, St Peters, NSW
Damaged oven replaced ASAP, with excellent communication
Great service & price. Delivery damaged oven replaced ASAP, with excellent communication. Will recommend to all. Thanks again, Matt. Matt,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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