The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
It arrived as promised with no hassles and so easy
Hi there,
I just wanted to say a very big "THANK YOU" for your excellent service and prompt delivery. It is such a nice change to deal with a company who have such brilliant customer service. Had a fridge delivered today to my mums place who lives in Sydney (I am based in Melbourne) and it arrived as promised with no hassles and so easy. I will recommend your service to everyone I know and as soon as i need any appliances you will be the only place i contact. Thank you again for your excellent service and peace of mind getting the job done. Maria,
The drivers were very polite and friendly
I'm was very impressed with the communication and efficiency when I recieved my new washing machine today. Aswell as the price being the cheapest i could find, they took away my old machine with no fuss, installed my new one all done within around 10 mins. The drivers were very polite and friendly. Katherine, Werrington County, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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