The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fabulous Online Shopping
I want to thank you for a really fabulous online shopping and delivery experience. Ordering online was easy and the communication about delivery was excellent. Delivery men gave us plenty of warning, arrived on time, and were polite and helpful in getting the machine into the house.
Thank you, it was a pleasure, I won't hesitate to recommend your service to others Eva, Mosman, NSW
pleasure dealing with you again
A huge thank you for your prompt service. How fantastic bought online at
6pm delivered at 7.30am the following morning, old BBQ removed by two great
young men.
It is a pleasure dealing with you again and I have told many of my friends
how wonderful the service is!!
June, Cronulla
Professional and polite
I recently ordered on line a washing machine from your company. All is well with the machine. The two men who delivered the washing machine were extremely professional and polite. As they were the only people we spoke to directly, I would like to say thank you and we will be using your company for all our white goods purchases from now on. It is a nice change to receive good service. Wim, Hope Island, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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