The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Took away old machine, installed the new one
Excellent service. They said, delivery 2 days, phoned with
the delivery time, delivered within that hour, took away old
machine, installed the new one, very polite men. Everything
was as they said. Excellent service AAA+++ Highly
recommended. Thank you. Margaret, Engadine, NSW
Have to comment on the efficiency of your service
I've just bought a tumble dryer from you and have to comment on the efficiency of your service. I ordered late on Wed night and at 10am Friday my spangley new tumble dryer has been delivered. I asked for a call to tell me when it would be delivered he called at 9.20am said they'd be here between 10 and 11 and bang on 10am he was here - brilliant! Well Done I will definitely look at your site next time I am buying! Rachel ,
First class service--prompt, efficient, courteous
Absolutely first class service--prompt, efficient, courteous--what else
could one ask for? I will find it difficult to buy any white goods from
anyone else. Thank you !!! Graeme, Kaleen, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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