The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fantastic value for money
I have just recieved my new samsung fridge/freezer fantastic value for money,very polite and friendly delivery man. I know i will definately use your site again and have told many people about it. No rubbish to get rid of and my old fridge gone thank you once again. Sharon, Epping
Your prices are unbelievable
I felt compelled to write to tell you how much I enjoyed dealing with your company recently. My new washing machine arrived as promised and as described and I could not be happier. Your prices are unbelievable - I do not know how you do it! The machine I bought was on 'special' with a major national electrical retailer last week for almost $400 more you had the same machine for. Then add in another $120 for delivery and disposal of the old machine and I am over $500 better off!The three people I have told about your company in the last week have all bought from you. How's that for the best advertising there is - word of mouth? I can safely say that I cannot see the day where I will waste half a day buying a new appliance. I will go straight to your website! Once again - fantastic job!!! Jonathon, Dulwich Hill, NSW
This is the second time we've purchased from you and I can safely say it won't be the last!
Hi!
I just wanted to say a huge thank you to everyone at Appliances Online. This is the second time we've purchased from you and I can safely say it won't be the last!
We've just had our new dishwasher installed less than 48 hours after our old one died. I can't thank you enough for your prompt service. Phil, who fitted our machine not only called the night before to give me a time for delivery, he was on time and very professional ensuring that I knew how the dishwasher operated before he left.
You provide great products and good service at an extremely competitive price. This is a winning combination in anyone's books!
Keep up the good work and no doubt we'll be back soon and we'll tell all of our friends about your five star service. Donna,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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