The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Courteous, efficient & just a pleasure to deal with
Cory (I hope that was his name?!) delivered my washing machine today - and sealed the deal on a great experience in all aspects - Phone staff also great. Please pass on my thanks - Cory in particular a great asset to you company - courteous, efficient & just a pleasure to deal with. Have already recommended your co. on the strength of my experience. Thanks a million. Joanna, South Yarra, VIC
Very efficient, helpful and friendly
Hello, I just wanted to provide some positive feedback on my experience with appliancesonline. I recieved delivery of my fridge/freezer yesterday. The team that delivered my product were very efficient, helpful and friendly. They got what is a heavey appliance up 3 flights of stairs to our apartment taking the upmost care not to damage the product on installation. I was extremely satisifed with the product, the service a the installation service provided by the delivery team.
I was also pleased with the speed an efficiency of the overall appliancesonline experience, I will be using appliancesonline again to order future products. Neil, St Kilda, VIC
Saved about $300
Great
company, got a good discount on my new washer and dryer on top of
advertised price, free delivery, installation and they even moved my old
washer outside for me. Friendly delivery guys, called with accurate
estimate of time of delivery. I still saved about $300 if you add in the
delivery cost and extended warranty charges compared to **** ****..the big appliance stores whinge about customers deserting
them...there is a damn good reason for it!! Seemi, Kenmore Hills, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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