The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We cannot express how impressed we were with the service
We recently purchased a washing machine and dryer from AO. We cannot express how impressed we were with the service, delivery and installation. It was just superb. Brett and Sean, the delivery men, were fantastic, very helpful. We will recommend your site to everyone we speak with from now on. We just wish you sold TV's as well. Paul & Silvana,
Great service & price
Great service & price. Delivery damaged oven replaced ASAP, with excellent communication. Will recommend to all. Matthew,
He went out of his way to assist
I just wanted to say that I was most impressed with the
customer service provided by Colin. Even though a problem
arose with the supply of my purchased washing machine, he
went out of his way to assist in organising an alternative
quickly. Adua, Ellenbrook, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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