The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Speedy and courteous delivery
This is the first time I have used Appliances Online and I
will be recommending them to everyone! Spoke to a friendly
operator about a washing machine at 10am, by 12 he had
called back to advised it would be delivered this afternoon,
it arrived and was installed by 1.30pm! The old washing
machine was taken away and I could'nt be more pleased with
both the excellent service from David and the speedy and
courteous delivery. Linda, St. Clair, NSW
Amazed at the outstanding service I have received
As a first time user I am amazed at the outstanding service I have received. Firstly at my purchase on 29 Nov and today 01 Dec at the excellent service from the two delivery gentlemen. I will certainly know where to purchase from in future and will promote your service to others. Eileen, Mount Martha, VIC
A no mess no fuss purchase
A note to say thanks a lot Andrew for the great after hours service from you and Colin - a no mess no fuss purchase. 5Star++ Rating. Thanks again Stephen,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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