The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Arranged for the old one to be taken away AND for next day delivery
Well done. After going to a store and being told maybe I could have a freezer delivered and maybe they could take it away, a quick call to Appliances Online demonstrated why I'll be back! A very helpful assistant got me the freezer I wanted, arranged for the old one to be taken away AND for next day delivery...no maybes! Natalie,
Hassle free shopping at its finest
Congratulations! Brilliant service from start to finish. Two guys just delivered my new washing machine and removed the old one. They were very professional, and efficiently installed my new machine. Hassle free shopping at its finest. Regards Carol Carol, St Lucia, QLD
Such an efficient service
I was talking to a colleague who advised he had just made a purchase from your company. I decided to look at the website and decided to make a purchase. I just want to say congratulations on such an efficient service. I had a phone call from Shayne immediately advising on the order. I paid with my credit card and almost immediately received my receipt. Great work. I will be recommending you to my friends. June, Logan Central
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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