The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Quick efficient service
I received my front load washing machine today as planned I must say I am very happy with the quick efficient service especially at home with a newborn & 3yr old. I was contacted an hour before (7am) as stated with a delivery window of 8-9am it arrived at 8.30am with connection ready to use. Highly Recommended A++++ Lisa, Ngunnawal, ACT
I have only good things to say
Based on my recent & previous experiences of shopping online with Appliances Online I have only good things to say about it. Their service is so good. Which in this day & age, is a rare thing to find! We recently purchased a Bosch washing machine (WAE20262AU) they were very helpful over the phone with any query we had & their website is easy to navigate & purchasing is so simple. Their prices are unbeatable. I did the ring around & no-one would match or better the price! The delivery was super fast, machine arrived in 2 days & the delivery guy was on time, knowledgable, friendly & took our old machine with him! I cannot fault our experience with Appliances Online & will definitely be shopping with them again & again & agian.... Shannon, Kings Langley, NSW
Thrilled with Appliances Online - not only from the savings
Why aren't there more companies in the 21st century that
deliver customer service and follow through like this one?
I was totally impressed and thrilled with Appliances Online
- not only from the savings I made by purchasing my washing
machine through them, but also with the whole process from
start to end. The website is very user-friendly, the phone
service team were a pleasure to deal with - even giving me a
direct line to contact the operator if I changed my mind on
the model I ordered, and the delivery boys were
professional, efficient, and had great communication with us
regarding the time of delivery on the morning. I would
highly recommend Appliances Online, in fact I'm going to do
so on my Facebook Page right now! All the best - this
company deserves to go onwards and upwards! Debbi, Bellevue Hill, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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