The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fast, reliable and remarkably pain-free process!
I just had a new front-loader washing machine delivered yesterday and wanted to let you know how pleased I was with every aspect of my purchase - the very competitive price, free delivery and removal of my old machine, the speed of delivery, the updates on delivery and the friendly and efficient delivery staff were all fantastic. It was a fast, reliable and remarkably pain-free process! I will definitely use applicances online again and will be recommending it to friends, family and colleagues. Rachel, Clifton Hill, VIC
Great prices and fantastic service
I made a purchase from your company for the first time last week and I just wanted to say keep up the good work everything was as promised what an easy way of shopping great prices and fantastic service topped off by a free delivery service that actually comes when they say.Thanks to all concerned. Tracey, Point Clare, NSW
Great service and highly recommended
Just wanted to say what a great experience it was using Appliances On Line again. Id previously bought a new fridge - which was a great experience - so when my washing machine died I immediately shopped around and came back to the best deal at Appliances On Line. I even changed my mind the day before delivery - Id realised new machine was too big for space! Not a problem to change size and funds were transferred back into my account the same day. Delivery guys rang and confirmed when to expect them and they fitted and took old machine away - no problems. Great service and highly recommended for those a little unsure of shopping over the net. I have no doubts Ill be back again when my next problem comes up - hopefully a few years from now!! Liz, Randwick, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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