The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Has to be the most painless way of getting a new fridge
Thanks for all your help, new fridge now in place. Can you thank the delivery men who quickly realised the original new fridge was damaged and took it straight back. This has to be the most painless way of getting a new fridge, I look forward to dealing with your group again Tony,
Payment on delivery meant no risk
Goods were delivered when they told us they would be.
Payment on delivery meant no risk normally associated with internet transactions.
A very good outcome. We will use appliances online again.
Stephen, Ormiston, QLD
Price was well below what I expected to pay
Awesome service delivery was smooth and on time and the guys
didn't take 20min to install new washing machine and remove
the old one. And the price was well below what I expected to
pay.
The delivery team called in the morning turned up within the
arranged window which was totally awesome.
Thank you again have been recommending to all my work
collegues.
Cheers
Larry Herron Larry, Swinger Hill, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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