The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Website offered the cheapest price
We just received our new Samsung washing machine. I just wanted to let you know how thrilled we are with your service. We only ordered it yesterday afternoon, and it was delivered today! We are astounded by the fantastic service we have received. Additionally, your website offered the cheapest price we could find for this product.
We will certainly be recommending your website to friends and family, and will always shop here for appliances in future.
Thanks again for the wonderful service, we could not be happier!
Ashlyn & Alex, Carlton North, VIC
Went above and beyond
I was amazed to get on line, find the product I wanted at an amazing
price (no-one else came near it) and have it at my door the following
day. Initially I wasn't home, and most of the issues I had come up
against with regards to deliveries resulted in resentful service, but
appliances online (Specifically Mark) gave me the friendliest service
I have come across and went above and beyond to get my dishwasher
there to meet the plumber! I would never go elsewhere again, and the
next time I need white goods, I will click, pay and smile again on
your site. I've heard big brown box is just as good!! 10/10, 5 stars,
Top of the Class!!! Jodie, Hamilton Hill, WA
Have told all my friends and work mates about your company
Hi Guys, what can I say. What fantastic service your company offers.
Ordered my goods and had them delivered in 2 days, wow. Better service than what major electrical stores can offer and whats more you took away the old oven and cooktop for free. Have told all my friends and work mates about your company. Cant speak highly enough of you guys.
Keep up the great work. Karen, Franskston VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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