Bought this model as I always wanted to try bubble wash and steam cycles, and since previously only had 2 Beko washing machines which were absolutely fabulous I never though that Samsung could be sooo disappointing.... From day one the issues were there. 1. Awful drum smell (even 6 months later no change in that) 2. Machine doesn't take enough water(all properly installed) so no 3. Bubble wash, what bubble wash??? Never seen a single bubble in a drum no matter how much detergent I put in... 4. However it rinses out great, that great that in fact it rinses all of the softener and clothes still stink of that bad drum manufacturing metal plasticky smell and are wrinkled and stiff... 5. Door leaks sometimes... 6. Programmes are very long and there are only 2 programmes that can hold a full capacity. 7. Only 2 programmes for steam and no these are not for a full load either... And they take forever... 8. Clothes are always extremely badly creased no matter what spin is selected. 9. Washing whites at 90⁰ doesn't make them white or clean, in fact they look greyish.. 10. Tried all of the programmes available and none washes great, clothes doesn't smell fresh and stains are still there.. Me and my mother purchased same model nearly at the same time,only she lives in the UK and she's experiencing the same issues, so I doubt that it's faulty.. The best thing I did was I put it up for sale and bought a new washer, which is great. Will never be buying Samsung ever again as they are not what they've used to be...

So far so good with the machine. Love the large capacity and it's so quiet compared to the old machine I used to have. Few times I've had stains on clothes they've come out clean with just setting the water temp to 30C Only issue I have is there's no way to change the default setting of a wash program, so you've likely got to change the water temp every wash

Love this machine, lots of setting choices,quiet and fits heaps in. Have less than half the number of washes per week. Used this machine at my daughter's so when my Miele died I knew exactly what I wanted.