The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will sing the praises of Appliances Online
Dear Appliance Online Team,
This time last week we went into our local H***** N***** store only to walk out disappointed. After arriving home I researched other major white good retailers and came across Appliances Online. I thought to myself, self I thought, the service cant be any worse I sent through an online enquiry in the first instance and the reply was prompt and positive!
I write to you today to say thank you!
From the first e-mail received by Dennis through to Will who took my order and explained everything in detail, and to Michael and his offsider who delivered the goods. I will sing the praises of Appliances Online and tell everyone of your professional and courteous manner. Thank you for everything and when we need new white goods we will shop online through Appliances Online.
Please keep up the great service!
Michael, Bundanoon, NSW
Love the site, products & prices
This site is so much easier to use than others that i have visited, the design of the site is great & i wouldnt change anything about it. Love the site, products & prices.
Natasha, Kooralbyn, QLD
Your company offers everyone the same service
Hi, Just wanted to thank you for the prompt and courteous service offered by both your delivery and online support section. My washing machine turned up on time and intact. As I live in a rural location sometimes it is hard to get a competitive price, but your company offers everyone the same service, both city and rural pay the same, well done and thank you. If I need any other appliances I will certainly be contacting you. Megan,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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