The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
It arrived as promised with no hassles and so easy
Hi there,
I just wanted to say a very big "THANK YOU" for your excellent service and prompt delivery. It is such a nice change to deal with a company who have such brilliant customer service. Had a fridge delivered today to my mums place who lives in Sydney (I am based in Melbourne) and it arrived as promised with no hassles and so easy. I will recommend your service to everyone I know and as soon as i need any appliances you will be the only place i contact. Thank you again for your excellent service and peace of mind getting the job done. Maria,
Incredibly efficient service!
I want to compliment Appliances Online & Staff for your incredibly efficient service! Two days ago I ordered a dryer on line and it was delivered yesterday with my old one taken away free of charge! Your website and ease of ordering online and the delivery service was fantastic. I can't stop telling everyone about your great prices and extremely efficient service. Thankyou so much Lynne, Glenelg East, SA
Thanks for your friendly and speedy service
To the Appliance online team, Just a quick message to say thanks for your friendly and speedy service. On Monday I rang and ordered a microwave for my parents who live in Brisbane (early christmas present). I thought i would let you know that I have just received a phone call from my dad to say that they have received it this morning (Tuesday). Talk about speedy service ;-) Many thanks for a very easy and friendly experience. I know that I will certainly be making further purchases down the track through you guys. Elizabeth, Greenslopes, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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