The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
A brilliant customer experience
I wanted to write and provide some
feedback in regards to the service I received from Appliances online -
and in particular 2 specific individuals.Over
the heatwave of last week I was in a hurry to obtain an
air-conditioning unit for my apartment. AS a previous customer who has
had very good experiences in the past I decided to phone appliances
online for this. I spoke to Andrew Paskalis who went out of his way to
procure me an air conditioning unit immediately and also provide me with
the ‘best deal’. Unfortunately as the order was about to be placed the
supplier ran out, meaning I was not able to get the unit until 5 days
later. Andrew was extremely apologetic about this and offered to quote
me on the model instead so that I was able to purchase in store. However
within one day, he had managed to contact the supplier and track me
down a unit, and organise for it to be delivered. Anne, Elizabeth Bay, NSW
Delivery guys live up to their promise
I purchased a Washing Machine from Appliances Online on Wednesday and selected next day for delivery. I called to check on the Thursday what
time delivery would be and was told between midday and 2 pm but I would be called before delivery. I was called about 11.45am and told they should be at my house between 13.30 and 14.00. Not only did the
delivery guys live up to their promise but they were pleasant, intelligent and installed my machine efficiently, plus took the oldone away.
Don't go past this company for price and service. I am totally blown away that they keep to their promises. Thank you. Appliances Online. Helen, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
Hi I’m looking for a waste for a st7003 are you able to help Nick · 2022-06-16
Good Evening,
Thank you for this product question, in regards to spare parts or accessories you would be better off chatting directly to the supplier, I'll attach their contact number below for you:
Robinhood Industries Australia 1800 648 556.
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
I am thinking of using this on our patio as a sink with cabinet, it will be outdoor but under cover. Is this tub suitable for outdoor use ? Pandandoc · 2022-05-12
Good Afternoon,
Thank you for this product question, these laundry products were never designed to be installed and used outside of the property even though it will be undercover it is still outside the property.
This does not stop you from placing and using where ever the only issue is if you were wanting some sort of warranty claim this would not be possible due to the location of the tub being outside.
I hope this information will assist you when shopping here with us at Appliances online. Colin Jones, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .