The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
So easy to use
This site is so easy to use that from the time of opening the site, it would have taken less than 5 minutes to find the product that I wanted and complete the payment details.
Appliances Online customer, Australia
I cannot fault the service
I am delighted to tell anyone who'll listen what finding Appliances Online has meant to me and my family. We have now made 4 purchases, all white goods, 2 fridges, a washing machine and the latest purchase a clothes dryer for my son. With the clothes dryer I also paid to have it mounted on the wall. I cannot fault the service. Wonderful. Not only delivered when they say they will but they install and take away the packing as well as old whitegoods if you wish................ I highly recommend these people. I almost forgot...... cheaper than any retail store as well!!!! Carol, Seaford, Vic
All done within 15 minutes
I just wanted to let you know what a pleasure it has been dealing with your company. I knew the product I wanted, placed the order late on a Sunday night, and received confirmation of the order on Monday morning, confirming delivery date of Tuesday. At 8.25am on Tuesday morning I received a phone call advising delivery of machine between 10am and 12 Noon. At 10.10am truck arrivd, with two young men who quietly and very eficently, delivered and installed my new washing machine. They took the time and trouble to explain about what to do if I had any problems, refused our offer of a cold or hot drink, took out our old machine and left as quickly and as efficiently as they arrived, all done within 15 minutes. What a pleasure it has been dealing with your company. I hope the machine is as good to us as your company has been. Thank you so much. Lesley, Caboolture, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .