The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
So easy to use
This site is so easy to use that from the time of opening the site, it would have taken less than 5 minutes to find the product that I wanted and complete the payment details.
Appliances Online customer, Australia
I found the whole experience amazing
I never thought I'd buy online being slightly old fashioned ...I found the whole experience amazing and would totally recomend it to everyone ...Appliances Online is a professional way to shop, very courteous and helpful ...RECOMMEND YOUR SERVICE.... Thank You Vanessa, Rowville, VIC
Truly amazed by your simply WONDERFUL service
Hello there. Well, what can I say? I was truly amazed by your simply WONDERFUL service; it is the BEST I HAVE EXPERIENCED for many, many years. The exact day and time was advised, and wonder of wonders, everything went according to plan. Please give my compliments to your sales team. I have told EVERYONE about your company. It goes without saying that I shall not go beyond your company when I need anything electrical. Cheers and everything. Toni, Brighton, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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