The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have been telling friends
Hi Glory, Thank you to you and everyone else there who has helped answer so many questions that I have sent in. I will be buying heater and air purifier this evening and very happy with my choice and all your assistance. I have been telling friends about how great your site is, how helpful, useful, easy to use, as well as customer support -- plus I like how you describe the delivery process as it is really what customers want to hear i.e. you don't have to wait all day for a delivery, but you are contacted in advance, so you can make plans for the day. Thanks again. Michael, Australia
Thank you again for the excellent service
Just a quick note to thank you again for the excellent service I've received since first ordering my new fridge via your website.
Too often people are happy to jump in with bad feedback, but excellent service should be acknowledged.
Thank you.
The delivery guys were awesome, polite & prompt.
I'll be referring anyone who will listen your way and when I next need an appliance I will know where to look first.
Regards, Denise, Dee Why, NSW
Prices are so much cheaper
So happy with appliances online. I bought a fridge on
Tuesday night and it was delivered from Sydney Thursday
morning and i live 6 hours away. Item arrived in brand new
perfect condition. Prices are so much cheaper too! Will
definitely be dealing with this company again. Thanks! Elizabeth, Bega, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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