The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fast and good
your service is fast and good, i mean it, the delivery man is the good man Dr. Moe, Bundoora, VIC
Extremely happy
At every step of the process I found people helpful. From the guy on the 1300 number through to the Delivery man. I found him polite, efficient and quick. Helpful with answering questions. This is the first time I have purchased from the online store and extremely happy with the service Carla, Engadine, 2233
Delivered promptly and on time and for the best price
Just wanted to send you a quick thank you for my order. It was delivered promptly and on time and for the best price by about $500! So I will definitely be using your site again and telling all my friends about you! Thanks again.
Jodie, Doonan, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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