The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delighted with the service
I was really pleased with the overall shopping experience with Appliances Online. It was smooth, fast, excellent customer service. I had change request after I placed my order, called customer service and it was all done. Delivery staff were on time, courteous and installation was perfect. I was delighted with the service. Definitely I will be shopping here again! Ximena, Queensland
But our new fridge was delivered two days after it was ordered
I would just like to thank you for the great service. I thought there may be a problem with delivery between Christmas and the new year. But our new fridge was delivered two days after it was ordered (I asked for the extra day to make room. I could have got it next day). We are very happy with the purchase and will definitely be coming back for any future appliance purchases we intend to make. John,
Thank you APPLIANCES ONLINE
Thank you APPLIANCES ONLINE. My stove was delivered and connected today.
This was my first big purchase online.
I was very happy with your service from beginning to end and I will keep your company in mind when purchasing future items.
Rosemarie, Hawthorn, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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