The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Bravo Appliances Online BRAVO!!!
Hi Appliances Online Team, this is the first time I have used your services and I am very, very impressed!!!! Not only you have offered a very good deal on the product I was after, the overall experience of dealing with you was just smiles on my face! You have done a fantastic job and you certainly know what it is delivering a magnificent customer service!!! Big time!!! The moment I have placed my order online yesterday, was followed up immediately via email (well, this is expected), but than I got an SMS in the evening providing my delivery details and then a follow up phone call on my mobile in the morning, advising when you will deliver and delivered you did! So my sincere congratulations on your excellent service and I will certainly buy from you again in the future! WELL DONE GUYS! Merry Christmas and happy New Year! Paul
Paul , Lane Cove
Very competitive prices
Hi, A very big thank you for your exceptional service on top of your very competitive prices. I only ordered our new fridge freezer yesterday lunchtime and it was delivered to me within 24 hours - wow! Warren who delivered it was extremely helpful and placed our old one in the garage. once again thank you for a great experience, I am now about to email all my friends to make sure they know about you. Joanne, Manly, NSW
For piece of mind when I live so far away, you guys have truly excelled!
Hi there, My new dishwasher arrived today and I wanted to write and thank you for the fantastic service. The price, delivery and installation were all way above expectations and I'll certainly be recommending this site to all my family and friends in the future. By the way, I haven't actually seen the appliance as I live in London but my cousin said it's great. For piece of mind when I live so far away, you guys have truly excelled! Ali,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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