The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Going the extra mile to solve my problem
Appliances Online have been in constant contact with me to rectify the problem I have had.
Georgia in customer service is a real credit to the compalny and
quickly agreed to send me an LPG Mainifold to replace the Natural Gas
one.
It arrived within a couple of days and is being fitted on Wednesday by the plumber.
If only all customer service was as good as that of Georgia and her team, I would be a very happy man.
Well done Georgia and thank you once again for going the extra mile to solve my problem.
I have bought appliances before from Appliancesonline and never had
any problems, but it is at times when you do that you really find out
whether you are dealing with a professional company or one just
interested in moving boxes.
If all staff are as thorough and professional as Georgia, I would not hesitate to buy from them again. Great Service!!!
Heath, The Gap, QLD
Appliances Online get my tick of approval
Ordered a LG Front Loader washing machine on a Tuesday 22/6/10 around lunchtime for delivery into Melb as a gift. Everything that was promised on the website actually happened. Next day delivery, call made before 9am to confirm a 2 hour window for delivery. The driver rang when he was 20 mins away so my friend could go home. Gift received, installed and the old machine taken away. It could not have been a more pleasant online buying experience. Not sure how good the LG unit will be over time, but for service, Appliances Online get my tick of approval. Shane, Sippy Downs, QLD
I've told 6 people about you so far!
I just wanted to thank your for the great service. When my washing machine broke down on Monday I called my Dad to tell him about a special I saw at D******. He made me promise I would check out appliances online first. He and mum have bought their last 4 appliances from you and have also got all their friends on the bandwagon. He went on about the great service and was amazed that the delivery guys unwrapped the appliances outside and took the packaging away. Having recently redecorated my unit and being completely fed up several trips up and down the stairs and down the street to the recycling bin, this part was particularly music to my ears! While the same item from D****** was on special at $50 cheaper (incl delivery and removal), they couldnt get it to me for 2 weeks. I came home and called appliances online and ordered my machine. Got it the next day and all the courtesy calls happened as promised. Adam Ali were quick and so polite. I've told 6 people about you so far! Thanks Katy, Griffith, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .