The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Going the extra mile to solve my problem
Appliances Online have been in constant contact with me to rectify the problem I have had.
Georgia in customer service is a real credit to the compalny and
quickly agreed to send me an LPG Mainifold to replace the Natural Gas
one.
It arrived within a couple of days and is being fitted on Wednesday by the plumber.
If only all customer service was as good as that of Georgia and her team, I would be a very happy man.
Well done Georgia and thank you once again for going the extra mile to solve my problem.
I have bought appliances before from Appliancesonline and never had
any problems, but it is at times when you do that you really find out
whether you are dealing with a professional company or one just
interested in moving boxes.
If all staff are as thorough and professional as Georgia, I would not hesitate to buy from them again. Great Service!!!
Heath, The Gap, QLD
Most professional
Just wish to say a huge thank you for your wonderful service of delivery of my new washing machine this morning. Most professional. Driver phoned last night and again this morning to advise me of exact delivery time. All went well with removal of old machine and connection of new one. Great team effort, most professional. Much appreciated. Helen, Hoppers Crossing, VIC
Cheaper than the chain stores
Hi, I just wanted to say how thrilled we are with the service from Appliances Online.The washing machine we bought was $300 cheaper than the chain stores, it arrived on time in tact and is now installed. Why can't all shopping be this rewarding. VIVA Appliances OnLine
Craig, Crows Nest, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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