The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Going the extra mile to solve my problem
Appliances Online have been in constant contact with me to rectify the problem I have had.
Georgia in customer service is a real credit to the compalny and
quickly agreed to send me an LPG Mainifold to replace the Natural Gas
one.
It arrived within a couple of days and is being fitted on Wednesday by the plumber.
If only all customer service was as good as that of Georgia and her team, I would be a very happy man.
Well done Georgia and thank you once again for going the extra mile to solve my problem.
I have bought appliances before from Appliancesonline and never had
any problems, but it is at times when you do that you really find out
whether you are dealing with a professional company or one just
interested in moving boxes.
If all staff are as thorough and professional as Georgia, I would not hesitate to buy from them again. Great Service!!!
Heath, The Gap, QLD
I would recommend your company with the highest praise
Thank you so much for the excellent service. I ordered a dishwasher on line at 7.30pm and it was delivered at 7.30am the next day. The drivers were so polite and professional. The call centre staff were so helpful and went out of their way to get my product delivered the next day. I would recommend your company with the highest praise and will definitely be a repeat customer. Trish Kamerling, WESTMEAD NSW
Such an easy way to purchase a fridge
Thank you for such an easy way to purchase a fridge - excellent website and excellent service. Having to cancel an order from cardboard box co meant finding you - my lucky day Eliz,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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