The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Bravo Appliances Online BRAVO!!!
Hi Appliances Online Team, this is the first time I have used your services and I am very, very impressed!!!! Not only you have offered a very good deal on the product I was after, the overall experience of dealing with you was just smiles on my face! You have done a fantastic job and you certainly know what it is delivering a magnificent customer service!!! Big time!!! The moment I have placed my order online yesterday, was followed up immediately via email (well, this is expected), but than I got an SMS in the evening providing my delivery details and then a follow up phone call on my mobile in the morning, advising when you will deliver and delivered you did! So my sincere congratulations on your excellent service and I will certainly buy from you again in the future! WELL DONE GUYS! Merry Christmas and happy New Year! Paul
Paul , Lane Cove
Very much appreciated
Just to let you know the Microwave has arrived in good condition.
I want to thank you and anyone at Appliances Online who contributed to this satisfactory outcome.
Very much appreciated and you Will see me again( washing machine Fridge as soon as Finances allow) and I will pass on my good experience to family and friends. John, Port Vincent, SA
I ordered on Friday and received on Monday
I ordered on Friday and received on Monday a Samsung Washer/Dryer. The service was excellent , delivery was prompt and on time.The driver was friendly and took my old machine away. I will certainly be telling all my friends and will use Appliances Online from now on, for all my household white goods and electrical appliances. Thank you again for your great service. Anne,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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