The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Bravo Appliances Online BRAVO!!!
Hi Appliances Online Team, this is the first time I have used your services and I am very, very impressed!!!! Not only you have offered a very good deal on the product I was after, the overall experience of dealing with you was just smiles on my face! You have done a fantastic job and you certainly know what it is delivering a magnificent customer service!!! Big time!!! The moment I have placed my order online yesterday, was followed up immediately via email (well, this is expected), but than I got an SMS in the evening providing my delivery details and then a follow up phone call on my mobile in the morning, advising when you will deliver and delivered you did! So my sincere congratulations on your excellent service and I will certainly buy from you again in the future! WELL DONE GUYS! Merry Christmas and happy New Year! Paul
Paul , Lane Cove
Efficiency and ease of service
This is the second time that I have ordered an appliance from you and I
must commend your company for its efficiency and ease of service; right from
the ordering to within less than 24 hours having the washing machine
delivered, hooked up and the broken machine carted away.
Amazing service takes effort and I appreciate what you have provided.
Thanks again. Faith , POTTS POINT, NSW
Thank you APPLIANCES ONLINE
Thank you APPLIANCES ONLINE. My stove was delivered and connected today.
This was my first big purchase online.
I was very happy with your service from beginning to end and I will keep your company in mind when purchasing future items.
Rosemarie, Hawthorn, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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