The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Bravo Appliances Online BRAVO!!!
Hi Appliances Online Team, this is the first time I have used your services and I am very, very impressed!!!! Not only you have offered a very good deal on the product I was after, the overall experience of dealing with you was just smiles on my face! You have done a fantastic job and you certainly know what it is delivering a magnificent customer service!!! Big time!!! The moment I have placed my order online yesterday, was followed up immediately via email (well, this is expected), but than I got an SMS in the evening providing my delivery details and then a follow up phone call on my mobile in the morning, advising when you will deliver and delivered you did! So my sincere congratulations on your excellent service and I will certainly buy from you again in the future! WELL DONE GUYS! Merry Christmas and happy New Year! Paul
Paul , Lane Cove
My research showed you are the best value
Thank you Appliances Online! I am really happy with your well organised service. You have a well structured website and plenty of information to make my decision easy. I am also extremely happy with the delivery and installation team who were polite and very efficient. There is absolutely no need for me to compare your prices in the future as my research showed you are the best value, and with the benefits Ive mentioned I will be recommending you for sure. Well done ) Michelle , LESMURDIE, WA
Website offered the cheapest price
We just received our new Samsung washing machine. I just wanted to let you know how thrilled we are with your service. We only ordered it yesterday afternoon, and it was delivered today! We are astounded by the fantastic service we have received. Additionally, your website offered the cheapest price we could find for this product.
We will certainly be recommending your website to friends and family, and will always shop here for appliances in future.
Thanks again for the wonderful service, we could not be happier!
Ashlyn & Alex, Carlton North, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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