The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Going the extra mile to solve my problem
Appliances Online have been in constant contact with me to rectify the problem I have had.
Georgia in customer service is a real credit to the compalny and
quickly agreed to send me an LPG Mainifold to replace the Natural Gas
one.
It arrived within a couple of days and is being fitted on Wednesday by the plumber.
If only all customer service was as good as that of Georgia and her team, I would be a very happy man.
Well done Georgia and thank you once again for going the extra mile to solve my problem.
I have bought appliances before from Appliancesonline and never had
any problems, but it is at times when you do that you really find out
whether you are dealing with a professional company or one just
interested in moving boxes.
If all staff are as thorough and professional as Georgia, I would not hesitate to buy from them again. Great Service!!!
Heath, The Gap, QLD
You have our endorsement
Hi There just wanted to say thank you for your help and co-operation in my delivery of my new dryer. the delivery guys rang around 07.30 to let us know that the dryer would be delivered between 09.00 and 11.00 on monday 10/10/11 and at 09.10 it was delivered. so thank you very much. you have our endorsement, i can't recommend you highly enough to others. Leanne Heriot, North Booval, QLD
Your site makes my life so much easier!
I have recently moved from the Central Coast of New South
Wales, to a remote, small country town with limited shopping
options. Appliances Online has made my choices and
purchasers so easy and worry free! I wish I knew about this
site when I was still on the coast, as I work full time, and
your site makes my life so much easier! Thanks heaps
Appliances Online! Keep up the good
work!....Regads......Vickie Vickie, Coonabarabran, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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