The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Going the extra mile to solve my problem
Appliances Online have been in constant contact with me to rectify the problem I have had.
Georgia in customer service is a real credit to the compalny and
quickly agreed to send me an LPG Mainifold to replace the Natural Gas
one.
It arrived within a couple of days and is being fitted on Wednesday by the plumber.
If only all customer service was as good as that of Georgia and her team, I would be a very happy man.
Well done Georgia and thank you once again for going the extra mile to solve my problem.
I have bought appliances before from Appliancesonline and never had
any problems, but it is at times when you do that you really find out
whether you are dealing with a professional company or one just
interested in moving boxes.
If all staff are as thorough and professional as Georgia, I would not hesitate to buy from them again. Great Service!!!
Heath, The Gap, QLD
Impressed with the communication and efficiency
Im was very impressed with the communication and efficiency when I recieved my new dishwasher 2 days before Christmas. As well as the price being the cheapest i could find, they took away my old dishwasher with no fuss, installed my new one all done within around 10 mins. The driver was very polite and friendly.
Thanks for the great service. Suzanne, Penshurst, NSW
Appliances Online had the cheapest price
I was shopping for a cordless stick vacuum cleaner and obtained prices from many retail outlets. Went to Google which told me that Appliances Online had the cheapest price. It sure did - by around $80. Ordered on a Thursday afternoon and it was delivered [to another state] by 11am on the next day. My Electrolux Ergorapido vacuum cleaner is great and the service by Appliances Online is exceptional. Thank you. Barbara, Brisbane, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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