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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).Appliances Online have been in constant contact with me to rectify the problem I have had. Georgia in customer service is a real credit to the compalny and quickly agreed to send me an LPG Mainifold to replace the Natural Gas one. It arrived within a couple of days and is being fitted on Wednesday by the plumber. If only all customer service was as good as that of Georgia and her team, I would be a very happy man. Well done Georgia and thank you once again for going the extra mile to solve my problem. I have bought appliances before from Appliancesonline and never had any problems, but it is at times when you do that you really find out whether you are dealing with a professional company or one just interested in moving boxes. If all staff are as thorough and professional as Georgia, I would not hesitate to buy from them again. Great Service!!!Going the extra mile to solve my problem Just a quick note to say thank you to all Appliances Online people who got my washing machine to me. It was easy, cheap, and everyone was so friendly and helpful - even the delivery guys turning up when they said they would AND taking the rubbish away when I went to put it in my own bin! I cannot stress enough how wonderful my experience was and will tell everyone about you and recommend you as much as I can. Thanks again!I cannot stress enough how wonderful my experience was Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
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