The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Going the extra mile to solve my problem
Appliances Online have been in constant contact with me to rectify the problem I have had.
Georgia in customer service is a real credit to the compalny and
quickly agreed to send me an LPG Mainifold to replace the Natural Gas
one.
It arrived within a couple of days and is being fitted on Wednesday by the plumber.
If only all customer service was as good as that of Georgia and her team, I would be a very happy man.
Well done Georgia and thank you once again for going the extra mile to solve my problem.
I have bought appliances before from Appliancesonline and never had
any problems, but it is at times when you do that you really find out
whether you are dealing with a professional company or one just
interested in moving boxes.
If all staff are as thorough and professional as Georgia, I would not hesitate to buy from them again. Great Service!!!
Heath, The Gap, QLD
I was a little skeptical......
Just a note to thank your company for their excellent web site and service.
When I read I could nominate my delivery day and the explanation regarding delivery time I was a little skeptical......what, you mean this company will actually provide a service as part of the transaction?!?!
The two delivery men were very good, they rang and arrived within the time frame and took a few minutes to explain the machines basic functions, couldn't ask for anything more.
I will be telling all and sundry about your company and look forward to using my new washing machine, regards and best wishes for the future - a very satisfied customer.
Lorraine, Pagewood, NSW
Thank you once again for your service.
I have used your company when working with Aussie Home Loans doing their office fitouts you supplied to the following sites Barrack St Sydney Labradore Qld Adelaide SA Canberra ACT. Thank you once again for your service. Kerryn,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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