The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Going the extra mile to solve my problem
Appliances Online have been in constant contact with me to rectify the problem I have had.
Georgia in customer service is a real credit to the compalny and
quickly agreed to send me an LPG Mainifold to replace the Natural Gas
one.
It arrived within a couple of days and is being fitted on Wednesday by the plumber.
If only all customer service was as good as that of Georgia and her team, I would be a very happy man.
Well done Georgia and thank you once again for going the extra mile to solve my problem.
I have bought appliances before from Appliancesonline and never had
any problems, but it is at times when you do that you really find out
whether you are dealing with a professional company or one just
interested in moving boxes.
If all staff are as thorough and professional as Georgia, I would not hesitate to buy from them again. Great Service!!!
Heath, The Gap, QLD
The online purchase was easy and enjoyable
I just wanted to say how much I appreciate the service that was provided to me today. the online purchase was easy and enjoyable. the washing machine was delivered exactly when I was told it would be here. The guys that delivered it where incredibly professional, good natured and kind. and show kindness to my son who was trying to get under their feet. I'm now doing my first load of washing in it. I can't get over how quiet it is. I'm very happy. I just went to facebook to highly recommend your service to everyone. Joanne, North Booval, QLD
The experience with Online Appliances has been great
Hi,
I am writing to say that the experience with Online Appliances has been great.
I ordered on Tuesday, got the delivery on Wednesday being fully informed of when the delivery would occur. The delivery guys were fabulous.
I will use Online Appliances again and recommend to our friends. A pleasure to business with you. Jo,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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