The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Bravo Appliances Online BRAVO!!!
Hi Appliances Online Team, this is the first time I have used your services and I am very, very impressed!!!! Not only you have offered a very good deal on the product I was after, the overall experience of dealing with you was just smiles on my face! You have done a fantastic job and you certainly know what it is delivering a magnificent customer service!!! Big time!!! The moment I have placed my order online yesterday, was followed up immediately via email (well, this is expected), but than I got an SMS in the evening providing my delivery details and then a follow up phone call on my mobile in the morning, advising when you will deliver and delivered you did! So my sincere congratulations on your excellent service and I will certainly buy from you again in the future! WELL DONE GUYS! Merry Christmas and happy New Year! Paul
Paul , Lane Cove
Your delivery boys were very well prepared
WOW, I used your company last week for the first time....to order my new fridge...and i just wanted to let you know that your service was outstanding, from the ordering to the delivery.I have a very steep driveway and normally don't like to get things delivered, but your delivery boys were very well prepared.They unloaded of the truck and on to a ute to be able to transport the fridge up the drive.Anyway thanks heaps for the great service.I have recommended you to all my friends and family. Cathy,
Thank you so much for providing me with such excellent service.
Thank you so much for providing me with such excellent service. Your prices are excellent, the delivery guys were excellent and you are very efficient. Next day delivery, phone calls that allowed me to still go to work, no delivery fee, installation and removal of my old machine. Well done team! Brett, the driver or offsides, Im not sure but you were awesome. THANK YOU. I WILL AND HAVE ALREADY BEEN RECOMMENDING YOUR SERVICES. Leanne Trindall, SUTHERLAND NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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