The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Going the extra mile to solve my problem
Appliances Online have been in constant contact with me to rectify the problem I have had.
Georgia in customer service is a real credit to the compalny and
quickly agreed to send me an LPG Mainifold to replace the Natural Gas
one.
It arrived within a couple of days and is being fitted on Wednesday by the plumber.
If only all customer service was as good as that of Georgia and her team, I would be a very happy man.
Well done Georgia and thank you once again for going the extra mile to solve my problem.
I have bought appliances before from Appliancesonline and never had
any problems, but it is at times when you do that you really find out
whether you are dealing with a professional company or one just
interested in moving boxes.
If all staff are as thorough and professional as Georgia, I would not hesitate to buy from them again. Great Service!!!
Heath, The Gap, QLD
I am very happy with the service
All the staff that i dealt with at Appliances Online were friendly and efficient, i received great service and not to mention the most competitive price online for the product i wanted. The delivery guy was also fantastic, we had a little trouble getting the fridge through the door but he dealt with it very well and we managed to solve the problem! I am very happy with the service and product that i received and would be happy to recommend them to friends & family! Helen, Fremantle, WA
I would like to thank you for all your assistance
Hi Andrew, just wanted to let you know, the fridge arrived when you said it would,great!I would like to thank you for all your assistance, I would recommend you (&already have) to anyone. We will certainly use your company again. Great job.Julie & Peter Simon Julie ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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