The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Bravo Appliances Online BRAVO!!!
Hi Appliances Online Team, this is the first time I have used your services and I am very, very impressed!!!! Not only you have offered a very good deal on the product I was after, the overall experience of dealing with you was just smiles on my face! You have done a fantastic job and you certainly know what it is delivering a magnificent customer service!!! Big time!!! The moment I have placed my order online yesterday, was followed up immediately via email (well, this is expected), but than I got an SMS in the evening providing my delivery details and then a follow up phone call on my mobile in the morning, advising when you will deliver and delivered you did! So my sincere congratulations on your excellent service and I will certainly buy from you again in the future! WELL DONE GUYS! Merry Christmas and happy New Year! Paul
Paul , Lane Cove
Excellent service Good price easy free ordering
Just brought a front load washing machine.Excellent service . Good price; easy free ordering .For someone that doesn't like using computers and the internet I;ll be back. will never shop in the big electrical stores again . To exhausting listening to the salespersons garbage , you have all the info and reviews at hand.Thank you muchly highly recommend you. Already spreading the word. Appliances Online customer,
top notch
I buy all my whitegoods and tvs from you now, and if you sold ipads and mobile phones I would buy them from you too :) Best prices in town, you can search the net all day and your prices are still the best. Customer phone service and your delivery service are both top notch, and all your staff, both on the phone, and the delivery guys are all very friendly and efficient. I tell everyone I know about how great your company is. Thank you very much, and a very Merry Xmas and Happy New Year to all your staff :)
Wendy Wendy, COLYTON NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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