The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Bravo Appliances Online BRAVO!!!
Hi Appliances Online Team, this is the first time I have used your services and I am very, very impressed!!!! Not only you have offered a very good deal on the product I was after, the overall experience of dealing with you was just smiles on my face! You have done a fantastic job and you certainly know what it is delivering a magnificent customer service!!! Big time!!! The moment I have placed my order online yesterday, was followed up immediately via email (well, this is expected), but than I got an SMS in the evening providing my delivery details and then a follow up phone call on my mobile in the morning, advising when you will deliver and delivered you did! So my sincere congratulations on your excellent service and I will certainly buy from you again in the future! WELL DONE GUYS! Merry Christmas and happy New Year! Paul
Paul , Lane Cove
We cannot express how impressed we were with the service
We recently purchased a washing machine and dryer from AO. We cannot express how impressed we were with the service, delivery and installation. It was just superb. Brett and Sean, the delivery men, were fantastic, very helpful. We will recommend your site to everyone we speak with from now on. We just wish you sold TV's as well. Paul & Silvana,
Best price around
Had my new fridge delivered today...wow...how easy was that? Order
online - get the best price around - and the two guys who delivered my
fridge were sooo polite and efficient. It made my first experience of
buying through Appliances Online a very easy one. I'll definitely be
telling my friends about your company. Thank you again for making my
purchase such a pleasant experience. Marilyn, Cranebrook, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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