The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Bravo Appliances Online BRAVO!!!
Hi Appliances Online Team, this is the first time I have used your services and I am very, very impressed!!!! Not only you have offered a very good deal on the product I was after, the overall experience of dealing with you was just smiles on my face! You have done a fantastic job and you certainly know what it is delivering a magnificent customer service!!! Big time!!! The moment I have placed my order online yesterday, was followed up immediately via email (well, this is expected), but than I got an SMS in the evening providing my delivery details and then a follow up phone call on my mobile in the morning, advising when you will deliver and delivered you did! So my sincere congratulations on your excellent service and I will certainly buy from you again in the future! WELL DONE GUYS! Merry Christmas and happy New Year! Paul
Paul , Lane Cove
Met competitors price
I bought a washing machine. Not only was it delivered when they said, it was installed, old one removed and boxes taken away. Saleman very proffesional and met competitors price as well. Will definatey be a returning customer thankyou. Now to do the washing, why can't they do that too :(
Helen, Rowville, NSW
Keep doing what you are doing
Hi Folks,
I thought I would send through a compliment for the guys that delivered my fridge this morning. One guys name was Corey, didnt get the other guys name. Both guys didnt mess around, both fast and friendly, installing new fridge etc, then Corey (on his own! The other guy was finishing levelling the new fridge and hooking it up etc) lugs my old fridge back down 3 flights of stairs! Crazy stuff! Anyway .... Every time I have dealt with you guys I have been pretty impressed with your service and no mucking around professional attitude, and today was no different. Keep doing what you are doing and I, along with my mates, will keep getting stuff of you. Keep up the great work.
Cheers. Mick, Toowong, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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