The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Well-priced especially as they take old fridge away at no extra charge
Great online shop experience. Prompt reply to queries.
Delivered when said would. Would use again. The Samsung
upside-down fridge/freezer I got is good for 2/3 people,
uses only 1.26KWHr/day- about .26c/day.
Well-priced especially as they take old fridge away at no
extra charge, also unpacked & took away packing, even
positioned it & turned on! Love the layout inside.
Other reviews say shelves/drawers bit flimsy but I don't
find that. Best small upside-down fridge/freezer for the
price and lesser depth to wall means it fits flush to 60cm
deep kitchen tops. L. R. Sans Souci Appliances Online Customer, Sans Souci, NSW
Informative and I love the 3D images
Congratulations on the excellent web site. It is easy to navigate, informative and I love the 3D images for the products. Again well done. I found your site courtesy of the Retailers Coalition war on customers rights. Look forward to doing business with you in the future. Thank you for putting customer needs first. Appliances Online Customer, Australia
Price was impressive, and the service was excellent.
I would like to express my thanks for your very prompt service. I have just bought a washing machine from you, and you delivered it 20 hours after I submitted my order. In less than 24 hours from ordering I am doing my first load of washing. Your site is easy to use. Your price was impressive, and the service was excellent. Thank you Zoe, Northcote, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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