The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Fantastic service!! Very happy
The fridge has been installed and the delivery guys were fantastic. They had to take the fridge doors off (including disconnecting internal electrical wiring and water tubes) to fit it through internal doors but nothing was too much trouble for them, and they took the time to teach me how to do it in case we want to move one day. Fantastic service!! Very happy. Jo, Mosman, NSW
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
What a fantastic way to do business
We are amazed how quickly our selected washer was delivered at this busy time of the year. If there is a better system of buying and delivery it would be unbelievable. My wife didn't know she could order a washer and be using it just a couple of days later. What a fantastic way to do business. There should be a rating much higher than excellent. Ronald, McCracken, SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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