The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A completely hassle free transaction
Our washing machine died yesterday morning. We ordered a new one from you guys (cheaper than retail prices woo!) just before lunchtime. I was kept up to date with the progress of our order through SMS, and received a phone call this morning giving us a window for delivery as promised. Our brand new washing machine was delivered (for FREE) this morning BEFORE 10am. It was installed (for FREE) and our old washing machine removed (again for FREE). Thank you for a completely hassle free transaction and fantastic service. I can't see us shopping for appliances anywhere else in the future and I will be recommending Appliances Online to anyone who will listen! Sara, Footscray, VIC
EXTREMELY courteous and pleasant to deal with
Can
you please pass on my thanks to the 2 delivery drivers today? They
were EXTREMELY courteous and pleasant to deal with. They worked really
hard in the heat and were in and out in no time – always with a smile
and a chat with my children. I
have found dealing with appliance online very easy and a great savings
of both money and effort. I will be recommending it to all my friends. Thank you Leanne, Rothwell, QLD
I will be back for sure
My son told me about your site, cos he wanted his mum to get him a fridge ha ha, which I did, as his old one had died of old age!, Appliances online, was my first, I had never purchased a fridge online, it was sooo easy, very efficient, and my son, was happy about the contact that he received from the guys doing the delivery. He is very very happy with his fridge and given my experience with your site, I will be back for sure. I live in Northern Territory, and am pleased to know that applicance online will even deliver to me!!!. I look forward to purchasing my next appliance from you, keep up the good work!, us aussies, need such a company as yourselves to turn to. Sue, Farrar, NT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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