The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
This must be what good customer service looks like
Hi,
I would just like to write to say thank you for your promised fast delivery. When I read on the online receipt that I would get a phone call in the morning and then delivered within 2 hours from that time I laughed to myself thinking yea right I will believe it when I see it.
Well to my surprise your delivery man rang me up at 710 this morning and delivered it by 830. I couldnt believe it this must be what good customer service looks like? been a while since I have seen it. The bloke also had a great attitude and a good phone manner when he called me especially for a delivery driver. If I had the $$ on me I would have tipped him for the great Customer Service, being punctual and having a good attitude you just dont find this anymore.
Thanks
Zach, Bellbird Park, QLD
I have told numerous people about your fantastic Website
Thank you so much for our recent purchase and installation of a Westinghouse fridge. I cannot rate your companies competitive prices and level of service high enough. The order was placed Thursday afternoon at 3pm and was installed by 8.30am the next morning!! I have told numerous people about your fantastic Website and look forward to ordering through your company again. Victoria,
They also removed our old machine with no fuss
dear sir,or madam, i want to write and let you know how pleased we were
with the two guys peter and ben who delivered our washing machine, how
good they were, they explained the machine to me,and were so nice they
also removed our old machine with no fuss. we will not hesitate to use
you again, and recommend your service to friends. thank you pam and
warren. Pam & Warren, Petrie, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .