The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Tuesday morning it was delivered (free!)
Dear Sir/Madam, I found your website by searching the internet over the weekend. You provided a price that was approximately $100 cheaper than retail outlets. On Monday lunchtime I ordered and paid for a clothes dryer online, and by Tuesday morning it was delivered (free!) and our old dryer was taken away (free!). Your service and its quality are exceptional and I wanted to thank you and let you know just how happy I am that I bought my applicance from you. I have already sung, and will definitely continue to sing, your praises to my friends, family, and colleagues. Thank you for providing such an excellent and honest service. It is greatly appreciated. Kind regards, A very happy customer Lisa,
Wow! I will definitely be shopping with you
Hi Appliances Online. I'm an avid online shopper but I never felt quite confident to buy large appliances online. But now I have no such fears having just bought my Bosch dishwasher from you. Dishwasher + extra 3 year warranty + professional installation by a plumber - all for less than the dishwasher's original RRP and delivered, installed, tested and working less than 24 hours after ordering it - as well as removing my old dishwasher for free. Wow! I will definitely be shopping with you for my next home appliance. Well done on doing it better than the traditional store based retail outlets. Eleanor ,
Informative and I love the 3D images
Congratulations on the excellent web site. It is easy to navigate, informative and I love the 3D images for the products. Again well done. I found your site courtesy of the Retailers Coalition war on customers rights. Look forward to doing business with you in the future. Thank you for putting customer needs first. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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