The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you for your time, effort and all your work
Hi Andrew
I just wanted to say a big thankyou for your time, effort and all your work in assisting me with my purchase. I found this to be a great shopping experience. Appliances Online were very professional from the first contact I made right through to the delivery of the products and payment.
I have no hesitation in shopping from appliances online again and am happy to recommend you both to family and friends.
Thank you very much Chris,
Competitive pricing
Hello Appliances Online, Just wanted to say how impressed we are with your service. Having 2 small children going out to buy appliances is always a bit of a pain (understatement!). It was great to order our new dryer on Saturday afternoon, having it delivered the next Tuesday, not to mention the dryer being put into the laundry, all plugged in and ready to go, while the packaging was taken care of by the friendly delivery guys. Add to that competitive pricing, just perfect. Thank you for a great service, we will be back in the future. Kind regards Ken p.s. the dryer (Electrolux condenser) is doing a great job too! Ken, Ngunnawal, ACT
COMPLIMENTS to your company and staff
I just wanted to say a big THANK YOU to your staff for delivering my fridge EARLY. They were so friendly, polite and helpful. They took away my old fridge and set up my new fridge for me, which made things so easy for me. The fridge is fantastic and I just wanted to send big COMPLIMENTS to your company and staff, who did a fantastic job. All the best and many thanks. Samantha, Randwick, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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