The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great choice of products, good communication
Hi, I just want to thank AppliancesOnline for your fantastic service, great choice of products, good communication, quick and easy delivery and friendly site. I have purchased several products from you for over 12 months now and have found your pricing to be very competitive and delivery very quick. What more could a customer ask for?!! I recommend you to all my friends! Sue,
My appreciation to management for the professionalism and care
Thank you, washer arrived as promised this morning. Please pass on my appreciation to management for the professionalism and care that your delivery drivers took today. In the impersonal world of online, your drivers showed that you don't need a shop front to have good customer service! Thank you and well done. Geordie,
Its good to see quality customer service in operation
Guys thanks so much for going above and beyond with my order. Its good to see quality customer service in operation. The appliance arrived mid morning Tuesday. Jamie & John,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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