The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Wonderful experience
What a wonderful experience, l had using your site, I bought a freezer, paying was so easy using Pay Pal, after having second thoughts l rang up and you were happy to refund my money. I then rang back deciding to go ahead with the purchase. The staff could not have been more helpful. The product arrived exactly between the times you said when you notified me early in the morning. I could not recommend your service more. Such a pleasure to do business with you and would not hesitate to use you again or recommend you to friends. Great job!!! Thank-you Judith, Altona Meadows, Victoria
Amazing from start to finish
Good Morning,
My name is Carmel Lowry, I have just received my delivery of my washing machine.
I just wanted to thank you for your great service, it was amazing from start to finish, less than 24 hours I am half way through my first wash. This is the second time I have used your company and will not hesitate to spread the word around. Your company could teach other companies the true meaning of the quote"great service". From the gentleman on the phone to the two young lads that delivered and installed the machine.
If the machine gives me the same service that I have seen so far, I will be one happy lady.
Will be using you again for sure, have a great day!!!!! Carmel Lowry , Burns Beach Perth
Thank you so much for providing me with such excellent service.
Thank you so much for providing me with such excellent service. Your prices are excellent, the delivery guys were excellent and you are very efficient. Next day delivery, phone calls that allowed me to still go to work, no delivery fee, installation and removal of my old machine. Well done team! Brett, the driver or offsides, Im not sure but you were awesome. THANK YOU. I WILL AND HAVE ALREADY BEEN RECOMMENDING YOUR SERVICES. Leanne Trindall, SUTHERLAND NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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