The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Many thanks for a beautifully sweet transaction
Guys (especially "Andrew") Many thanks for a beautifully sweet transaction. Customer service from start to finish has been magnificent. The product, the price, the assistance, the delivery and installation have been wonderful. Thank you Andrew and your mighty installer team. I'm coming for more soon. I'm spreading the AOL gospel to my friends. Thank you so much. Mike & Roni, Victoria.
Thank you so much
When our old fridge unexpectedly died, I ordered a replacement from you and was delighted to find that you could deliver within 2 working days. The fridge arrived at the specified time, delivered by two very professional and helpful guys. They unpacked and installed the new fridge an then took away the packaging and my old fridge, even replacing the pot plants that they needed to move whilst bring the fridge inside. The wonderful service was combined with free delivery and the best price. Thank you so much. I will be a returning customer. Merilyn, Morningside, QLD
The order was delivery exactly in date and time
Appliances Online - Receipt Hello,
The order was delivery exactly in date and time and was exactly the kind of gift my daughter would have expected.
I wanted to thank you so much for having delivered in date and time. It's the first time where a site is asking me to choose a date within a couple of available delivery dates. And the first time the date is respected so exactly.
The 22th at ten o'clock I got a mail from my daughter telling me that the gift where received and received in super good condition !
Here in France I have to order two weeks before just to expect me to get it for Christmas and then to pray every day not to get it in January !!! And no one will ask me on which date I would prefer to be delivered.
Helas you know France is within the so called old continent !!!!!
So thank you so much again and Merry Christmas to all of you. Daniel,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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