The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I've told 6 people about you so far!
I just wanted to thank your for the great service. When my washing machine broke down on Monday I called my Dad to tell him about a special I saw at D******. He made me promise I would check out appliances online first. He and mum have bought their last 4 appliances from you and have also got all their friends on the bandwagon. He went on about the great service and was amazed that the delivery guys unwrapped the appliances outside and took the packaging away. Having recently redecorated my unit and being completely fed up several trips up and down the stairs and down the street to the recycling bin, this part was particularly music to my ears! While the same item from D****** was on special at $50 cheaper (incl delivery and removal), they couldnt get it to me for 2 weeks. I came home and called appliances online and ordered my machine. Got it the next day and all the courtesy calls happened as promised. Adam Ali were quick and so polite. I've told 6 people about you so far! Thanks Katy, Griffith, ACT
Problem free easy to recommend.
Had my washing machine delivered today, drivers were fantastic and on time. Was a little nervous placing an internet order and phoned yesterday to check on delivery - very helpful and reassuring assistant on the phone ! Love my new machine !! Problem free easy to recommend. Appliances Online Customer, Australia
Yet again we have had fantastic service
Yet again we hfantastic service from your delivery guysave had . In fact I spoke to my brother in law who lives in Manly ( the person who recommended your company in the first place) and although he is many kilometers from my location in Auchenflower it was Peter and Ben who did his washing machine delivery and that when offered for them to leave it out side and that my brother in law would take it in, they insisted in taking it in and hooking it up.
We have already taken the opportunity to recommend your company to three other people who are in the process of selecting appliances. Stuart, Auchenflower, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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