The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I could not be happier!
Hi, I just wanted to say thankyou so much! I ordered my new washing machine at 4.30pm yesterday and by 8.30am this morning it had been delivered. Not only was it delivered quickly, Ali and Adam were very kind, helpful and happy delivery men. They rang an hour before they arrived, as your website promises, and were very careful in getting the new washing machine into my house. I could not be happier! Thankyou! Martina, Forde, ACT
You guys are brilliant!!
Hi Appliances Online, Just want to say that you guys are brilliant!! I ordered my front loader washing machine two days ago, picking my delivery day for today. I received the best, most efficient and informative service. The delivery team rang and delivered the washing machine when they said they would, and within half an hour they had it installed and ready to use, and whisked my poor old top loader away. AND your prices are the cheapest Ive found online, AND you provide free delivery! Best service, value for money and exceptionally swift. I will definitely be contacting Appliances Online for my future appliance needs, and recommending you to anyone and everyone. Thanks so much for making life easier and for your brilliant service.
Katrina, Katoomba, NSW
Prompt delivery, great prices and constant communication
Hey, Your service regarding my order has been completely top notch. Having had a dent in our original fridge, your staff promptly rectified the problem without question or making me jump through hoops. That to me is just great and not service I would have received from the established bricks and mortar stores.
I know I will certainly be recommending your organisation to others. The prompt delivery, great prices and constant communication were all greatly appreciated. You have made moving into our first house so much easier. Many thanks. Richard, Croydon, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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