The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A very happy customer here!
Just wanted to say thanks for such a great buying experience! I got the toaster I wanted that I was struggling to find in stores. It came at a great price and free delivery! The service you provided was great. I received the item 3 days after I ordered it (I ordered on a Saturday!) and the delivery guy rang and gave me plenty of notice that he was coming - and was on time! A very happy customer here! Melissa, Canning Vale, WA
A very competitive price
Just a short note to say how refreshing it is to have some great customer service.I was very hesitant about ordering online for such a large item, however I was pleasantly surprised on your professionalism and level of customer service. I ordered on Friday afternoon and the item was delivered as promised Monday morning. The delivery guys were very friendly and you could tell they were happy with their job, not only did they install, took away my old washer, removed all the packaging material all in a very efficient manner. A very competitive price was provided and absolutely happy. Will be recommending your service to others. Cheers Nick, Ermington, NSW
I paid in cash after installation
Hi, I recently ordered the Simpson 7.5kg top load wash machine online. The info request was easy to follow & the phone service really helpful. 2 days later my order arrived!! After a confirmation call in the morning, the delivery guys were very efficient & friendly. I paid in cash after installation & they took my old dying washer away (& all of the packaging rubbish too). I love my beautiful new washer & will definitely be using this service again. Maybe a new fridge...........or chest freezer..........
Thanks again Appliances Online!!! Lisa, Capalaba, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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