The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I would like to express how happy I am
I have received the delivery of the fridge I ordered on Friday. I would like to express how happy I am with your company's level of service, not to mention price. To top it all off, it was delivered by David and PJ, who were so helpful, despite having to navigate a rather challenging course which included a couple of stair cases to deliver, and then again, to remove the old fridge, which was taken away along with all the packagings from the new fridge.
I will highly recommend your business to my friends and associates. Peter, Greenslopes, QLD
Extremely nice & professional
Hi,
Just wanted to provide you some feedback with regards to the delivery person (I am sorry I didn't catch his name) who just delivered the below product.
He was wonderful, extremely nice & professional....I would really appreciate this message getting back to his management. Based on that experience I would purchase from appliances online again. Naomi ,
Proffesional and helpful
I am writing to thank you for your wonderful customer service. After
ordering this product from ****, waiting 3 weeks and still not
receiving a product, I cancelled the order and placed one with your
company instead. My product arrived in less than 2 days! The delivery
driver was wonderful, calling at 8.15am, and arriving by 9am. He was
proffesional and helpful, carrying the product through the house and
into it's place. I will not hesitiate to tell every-one to use your
company instead of retail outlets. I placed the order over the phone
after veiwing the website and the phone operator was honest and helpful.
It is very refreshing to find a company that actually delivers on it's
promises. Thank-you. Catherine, Delahey, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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