The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Ordering was easy
Just a quick note to say how fantastic the service was in the ordering of our new washing machine. The ordering was easy, the delivery people came exactly when they said they would and they were polite and friendly - and installed my washing machine so all I had to do is turn it on. We will be using your company again and recommending it to everyone. Jason, Bundoora, VIC
Takeaway of old appliance at competitive price
Many thanks for prompt, efficient & mannerly delivery of new refrigerator & takeaway of old appliance at competitive price. Compliments to all for excellent service. Colin, Vermont South, VIC
So impressed with your service
I am so impressed with your service - my new vacuum cleaner arrived yesterday morning - less than 48 hours from time of purchase - wow!!! Gay, Tuross Head, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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