The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service – great pricing – everything.
Thankyou very much for a hassle-free easy, perfect transaction. Delivery was exactly as requested, wonderful helpful delivery. I have already recommended you to my friends for your excellent service – great pricing – everything. Bill, East Kurrajong
Amazed at such excellent service
We ordered a Bosch dishwasher from Appliances Online yesterday morning, and were asked when we would like delivery to take place, so we said today. The very next email through told us the drivers start at 4.30 am, and they would call before 10 am. At 7 am today we received a call from a driver, who informed us they would be at our place at 8am, and they arrived on that exact time, brought the dishwasher up the stairs, removed the old one, and were finished in minutes. We are at Taree, which is approximately 260ks away, and received our dishwasher the very next day, and with nil delivery charge. I have mentioned this to several people today, and they are all amazed at such excellent service. This should make the H***** N*****s and B*** L**s look closely at better service and nil delivery fees. We will buy from Appliances Online again. Gary, Taree, NSW
Your prices are unbelievable
I felt compelled to write to tell you how much I enjoyed dealing with your company recently. My new washing machine arrived as promised and as described and I could not be happier. Your prices are unbelievable - I do not know how you do it! The machine I bought was on 'special' with a major national electrical retailer last week for almost $400 more you had the same machine for. Then add in another $120 for delivery and disposal of the old machine and I am over $500 better off!The three people I have told about your company in the last week have all bought from you. How's that for the best advertising there is - word of mouth? I can safely say that I cannot see the day where I will waste half a day buying a new appliance. I will go straight to your website! Once again - fantastic job!!! Jonathon, Dulwich Hill, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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