The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The whole experience was excellent
The whole experience was excellent! Michelle ,
Price was right, the delivery fee-free, delivered on time
I recently purchased a Simpson 6kg vented dryer from you. The price was right, the delivery fee-free, delivered on time - what more could I ask for. Thanks Jenny,
Why would anyone buy from a store these days!!?
Why would anyone buy from a store these days!!? Just had my new washing machine delivered well within delivery window (about 10 minutes in!), old machine taken away and new one set up by a very pleasant friendly delivery man. I was a little nervous making a big purchase online but cannot fault the process at all! Thanks so much :) Kendall, Secret Harbour, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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