The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your website is incredibly easy to use
I wanted to provide feedback on my overall experience with your services. Your website is incredibly easy to use, your delivery drivers are friendly, courteous and most importantly on time. This is the second time we have used appliances online and we are so happy with the service. We will definitely be back. Thank-you. Sarah, Vermont South, VIC
Its good to see quality customer service in operation
Guys thanks so much for going above and beyond with my order. Its good to see quality customer service in operation. The appliance arrived mid morning Tuesday. Jamie & John,
Yet again we have had fantastic service
Yet again we hfantastic service from your delivery guysave had . In fact I spoke to my brother in law who lives in Manly ( the person who recommended your company in the first place) and although he is many kilometers from my location in Auchenflower it was Peter and Ben who did his washing machine delivery and that when offered for them to leave it out side and that my brother in law would take it in, they insisted in taking it in and hooking it up.
We have already taken the opportunity to recommend your company to three other people who are in the process of selecting appliances. Stuart, Auchenflower, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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