The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very pleased with the service provided
I was very pleased with the service provided by the delivery guy, my fridge and handheld vacuum are exactly what I wanted and perform perfectly. Thank you for your service.
Naomi, Coburg, VIC
Courteous and friendly
Thanks Sam- great phone manner, courteous and friendly. Much appreciated. Thank you Alison, Melbourne, VIC
Prompt and courteous service
Just a quick note to say how impressed I was with the service I received when I ordered my washing machine on Tuesday - prompt and courteous service very much appreciated! Karen, Brighton East, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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