The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Arrived so fast on board the delivery truck
Thank you very much great service, the product is great and arrived so fast on board the delivery truck of a driver who actually had a clue very rare. Paul,
The machine was delivered, installed, and the old taken away
We would like to extend our thanks to the sales and delivery teams for outstanding service. Our pre-purchase questions were answered promptly and the delivery was on time and efficient, and exactly as we were informed it would be. The machine was delivered, installed, and the old taken away. No mess no fuss. Thanks for a good experience. Alan and Heather ,
Both products much cheaper than in retail shops
I recently bought a dishwasher and microwave from you online. Not only were both products much cheaper than in retail shops but the delivery was excellent as well. The delivery men called before they arrived and were very helpful when they came. I have recommended you to many other people! Kerry ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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