The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Wish everyone I dealt with online was as good
Andrew - Just a quick note to let you know the coffee machine has just arrived. Thank you not only for the phone call this morning, but for your excellent service. Wish everyone I dealt with online was as good. Thanks again - Have a nice weekend. Kathleen,
Amazing service and good prices
I must send a thank you to your company. Never before have I received such amazing service, delivery within the blink of an eye, appliance installed and packaging removed and to top it off, my old dryer taken away as well. Your delivery men were delightful and nothing was a problem for them. A big thank you and believe me I will shop with you again in preference to anyone else.Keep up your amazing service and good prices!!! June, North Willoughby, NSW
You have my business for all household appliances in the future
Despite first sourcing another fridge from another online appliance business and being let down badly on communication and availability, I called appliances on line to see if they could assist. I would like to say how impressed with your business I was, from initial contact with the sales department, who gave me a great price on the same fridge and was so helpful, to the guys who delivered it the next day, we have a very awkward house to deliver and nothing was too much trouble for them Very professional and helpful is the only way to describe the delivery guys. Well Done, your team should be proud of themselves. You have my business for all household appliances in the future. Thank you. Andy Nelson, Rouse Hill NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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