The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
One very happy customer
Pleasantly surprised with the ease and speed of my purchase, both online and in real time. I placed my order online and within ONE day had my brand new freezer in my home! Although the delivery guys were quite late, they consistently rang and kept me up to date with their whereabouts, and upon arrival explained themselves thoroughly and nicely (had a few unfortunate mis-haps!). Customer service is definitely a high priority with these guys and it was totally refreshing! One very happy customer here, so glad I found these guys! TJ, Bellbird Park, QLD
Just want to say thanks for the great service.
Hi Guys, Just wanted to let you know how much I enjoyed the great service from your company. I took delivery of my Bosch washer yesterday. The guys were on time, helpful and knowledgeable. Wiped their feet prior to coming inside, were cautious with the paintwork and my furniture in my tiny house, and even smaller laundry. Took away the rubbish. It all made the whole process of purchasing on line very easy (Id never purchased such an item online previously). Just want to say thanks for the great service. Debra Nixon, BROADVIEW SA
I cannot stress enough how wonderful my experience was
Just a quick note to say thank you to all Appliances Online people who got my washing machine to me. It was easy, cheap, and everyone was so friendly and helpful - even the delivery guys turning up when they said they would AND taking the rubbish away when I went to put it in my own bin! I cannot stress enough how wonderful my experience was and will tell everyone about you and recommend you as much as I can. Thanks again! Amanda-Jane, Glossodia, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .