The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Extend my appreciation for the excellent service
I wish to extend my appreciation for the excellent service I have received from your Company. When my washing machine died on the weekend, I looked online for the best deal I could obtain. After deciding to purchase from you, everything else just flowed smoothly. Today I have received my new machine and could not be more delighted. Thank you ever so much and rest assured I will be recommending you to all and sundry. Rhonda,
Very professional, honest & friendly
We have bought, 3 times from your company now & we have NEVER been disappointed. On Wednesday afternoon, we had a freezer delivered & we would just like to say how GREAT your delivery drivers are. Very professional, honest & friendly. A real pleasure to deal with. Keep up the good work. Tina, Riverstone
More than satisfied with the entire process
Fantastic site, very user friendly. Made buying a new
appliance easy. A very quick, efficient easy way of
purchasing goods. More than satisfied with the entire
process, from purchaching to receiving the goods Danni, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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