The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
8.00am Here on time! 10.00am - doing my second load of washing
I ordered a new washing machine last week, and asked for delivery today. 7.30am received phone to let me know the delivery would be in 30 minutes. 8.00am Here on time! 10.00am - doing my second load of washing. Brilliant service! The delivery men were polite and efficient. They connected my new machine and took the old (22 years old!) machine away for me. You can't ask for better service than that. Thank you so much for the wonderful customer care. PS. The washing machine is fantastic and at a great price! Rhonda,
More than satisfied with the entire process
Fantastic site, very user friendly. Made buying a new
appliance easy. A very quick, efficient easy way of
purchasing goods. More than satisfied with the entire
process, from purchaching to receiving the goods Danni, Australia
This is excellent service
We would like to say how pleased we are with the ordering and delivery of our new fridge today. The driver phoned yesterday afternoon and confirmed the delivery would be between 8 and 10 am this morning. By 8.15am the old unit had been removed and the new one installed and setup. This is excellent service and the staff were very pleasant. Thank you very much. Peter, Essendon North, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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