The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Shopped around everywhere but couldn't find a better service or price anywhere
Shopped around everywhere but couldn't find a better service or price anywhere! LOVE appliances online! Service call centre are so helpful and friendly(P.S thank you Colin!)! Delivery was quick and the guys who delivered it were great! Thank you Appliances online!! I am loving my fridge and Washing machine! Ye Sul,
Many thanks for a beautifully sweet transaction
Guys (especially "Andrew") Many thanks for a beautifully sweet transaction. Customer service from start to finish has been magnificent. The product, the price, the assistance, the delivery and installation have been wonderful. Thank you Andrew and your mighty installer team. I'm coming for more soon. I'm spreading the AOL gospel to my friends. Thank you so much. Mike & Roni, Victoria.
No running around, no stress, everything taken care of
I found dealing with Appliances Online to be a great experience. The customer service staff were helpful and friendly, as was the delivery man. The thought of running around from store to store, dealing with a multitude of salesmen, organising delivery, trying to figure out how to get rid of my old machine was all causing me a great deal of stress. What a pleasure it was to find a way to do this from the comfort of my own home. No running around, no stress, everything taken care of in one go and with prices comparable to those in store. I definitely will be recommending Appliances Online to my family and friends and would not hesitate to use their services again. Juliette, Ferntree Gully, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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