The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Good prices
Good price on both stovetop and dishwasher, and good aftersales service. Colin was a great help. Prompt delivery and ontime. Would recommend. Thanks. Appliances Online Customer, Australia
Impressed with the speed of delivery
Order number 1***9 in Adelaide, Norwood just got the fridge delivered - thank you very much. Pleasure shopping online and am impressed with the speed of delivery. Also saved about a $100 in comparison with buying it in a shop/s here. An immediate answer either via e-mail or phone is greatly appreciated. Cliché it might be, but one really feels a valued customer when dealing with appliancesonline. They will do all possible to help. Good old customer service, a friendly smiling face in your e-mail's in-box or at the end of a phone line. I didn't get to use live chat feature, where your questions get answered straight away but what a brilliant idea! I recommended your online shop to a few friends already. Sonja,
Excellent price (even with the delivery charge)
My first use of 'appliancesonline' was great - I highly recommend this company. Excellent price (even with the delivery charge) and everything went according to the website claims.I ordered a Dyson Vacuum before 3:00pm on Monday and it was delivered to Geelong at 9:30am Tuesday. The courier phoned at 8:00am to confirm delivery.'Appliancesonline' will be my first port-of-call for further whitegoods purchases.Mick Michael, Geelong, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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