The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivery drivers were polite and accommodating
Thank you - the delivery was prompt and arrived on
date organised. The delivery drivers were polite and accommodating and service
was efficient. Julie, Mount Gravatt
My financial advisor suggested I have a look online
I just wanted to tell you how fabulous you are!! Living in remote WA it is hard to find just what you want I wanted to replace my old non-working Westinghouse free standing gas oven with something similar. The only thing on offer in my town yesterday was an Emelia for about $1300. It is a nice unit and I was tempted to buy it when my financial advisor (my Dad) suggested I have a look online to find a cheaper solution. I found a simple oven that suits my needs and will be delivered for less than $900. What you do is great, thank you very much, I look forward to receiving my new stove soon.
Joy, Karratha, WA
But our new fridge was delivered two days after it was ordered
I would just like to thank you for the great service. I thought there may be a problem with delivery between Christmas and the new year. But our new fridge was delivered two days after it was ordered (I asked for the extra day to make room. I could have got it next day). We are very happy with the purchase and will definitely be coming back for any future appliance purchases we intend to make. John,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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