The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The service was great...& the price
I purchased a vacuun cleaner from the web site, never purchased from them before, the service was great & so was the vacuum & the price I will be buying from this site again when I need something. Thanks heaps Appliances Online you have won me Raelene, Tallong, NSW
I have NEVER known such efficient service
I had never heard of your company before doing a google search. the testimonial page convinced me. i ordered a washing machine. the emails from your company explaining the procedure were very clear. the next day l received a phone call at 7.30am from a delivery man that my machine would be delivered between 8 and 10. 8.15 2 guys arrived with it on the door step, 5 minutes later it was installed, ready to go and my old machine taken away. I have NEVER known such efficient service. Will definitely consider your company if l need another appliance, and highly recommend you. Thank you very much.
Gillian, Brunswick, VIC
Will definitely be buying from you in the future
Hi, Just writing to thank you for delivering our new Microwave exactly when we were advised that it would be and for your excellent communication skills. We received a confirmation of order, a confirmation that the item had been dispatched and a phone call a couple of hours before delivery advising of the time it would be delivered. As well as this you took away the old Microwave. Even though you gave us this excellent service you were still nearly the cheapest quote that we received. What more could we possibly have asked for. We are ever so glad we chose you and will definitely be buying from you in the future. Kindest Regards and keep up the good work Ben,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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