The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Best shopping experiences I have had online
I wanted to let you know, my recent purchase with your company has been by far one of the best shopping experiences I have had online. Every part of the process was easy, professional and fast. I cannot think how this could of been done any better. My only problem is that with the confidence i have with your service, it's difficult to resist the temptation to spend more money. Douglas, Woy Woy, NSW
Very smooth process
Hi , We just received delivery of a dishwasher that we
purchased online about a 2 weeks ago. The item at the time
of out of stock, however i was promptly contacted and advice
that there was a bit of a delay and that the item purchased
would be delivered the following week. That was the first
time that we purchase such a big item online and i must
admit that it was a very smooth process.
From the website all through to the delivery. Very happy
with the service would recommend it to anyone. Jonathon, Narre Warren, VIC
We had complete confidence from go to whoa
We would like to thank all involved at Appliances Online for the extraordinary professional service which saw our new Electrolux 6kg Dryer arrive yesterday in a process which was undertaken with a minimum of fuss. This is the first time we have purchased an appliance or the like ‘online’, and we found the experience one in which we had complete confidence from go to whoa. From ordering, through ongoing advice (including personal phone contact), through online transit tracking from Melbourne, to delivery at our home in country Victoria - on time and the date we had requested, your company was able to create a confidence in us that this method of purchase can really be, in fact, a better and cheaper experience than buying from a big-range store locally. Thank you again, and well done. Lindsay and Mary, Mooroopna, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .
